FESCO Bill Online – Check, Download & Print Your Duplicate FESCO Electricity Bill
If you are a FESCO electricity consumer and did not get your monthly bill due to postal issues. You can check and download your monthly duplicate FESCO Bill Online from Printebill. Enter your 14-digit reference number to check, download, or take print, and pay it at any branch of the bank. You can check your bill due date and the amount to be paid within the due date to avoid late payment charges. If you have a connection in Gujranwala and want to check the bill please visit our Gepco Bill.
Fesco electricity customers can check all the information about their bills online and pay them via any bank’s branches. You will learn how to check your Fesco bill online, how to find your Reference number, Fesco tariffs, How to pay bills online, Fesco bill estimator, how to apply for a new connection, and how to complain and track online here.
What is my FESCO Bill Reference No?
Consumers of Fesco can check their bill reference no from any old bill. Customers of FESCO can also check their FESCO Wapda bill online using their customer ID. Reference No consists of 14 numbers which are given to every connection at the time of installation when you pay the demand draft. Customer ID and reference no is mentioned on the demand draft. The Red highlighted box in the image shows where you can see the reference number and customer ID just above the owner’s name and address on your FESCO billing online. You can check your Lesco Bill here if you also have a connection in Lahore.
How to Check Fesco Online Bill without Reference Number and Customer ID
If you are a new or old customer of Fesco and do not have a Fesco bill and can not see the reference number or customer ID. You need to contact the Fesco helpline or call 118 or visit the nearest Fesco office and by providing the necessary verification, you can get reference no/customer ID and then you can check the bill online. You can check the reference number on the demand draft which you have paid to get the Fesco electricity connection.
Introduction to FESCO:
Faisalabad Electric Supply Company (FESCO) is a public electricity supply, maintenance, and distribution company of the Government of Pakistan that was created in 1998. Fesco is one of the best electric supply companies due to its low line losses and high bill recovery. It provides services to 26 million people and has 5.4 million customers. It distributes power to eight districts of the Punjab province of Pakistan. Its biggest city is Faisalabad which is famous for its textile industry. To learn more about Fesco please visit Fesco’s official website.
FESCO Service Areas:
Fesco distributes electricity in 8 districts and all the people living in those districts are consumers of FESCO electricity. The districts are given below
Fesco Coverage District | Fesco Coverage District |
---|---|
Faisalabad | Sargodha |
Mianwali | Khushab |
Jhang | Bhakkar |
Toba Tek Sing | Chiniot |
These districts come under the jurisdiction of FESCO under the license granted by the National Power Regulatory Authority (NEPRA), Government of Pakistan. The Fesco Jurisdiction map is given below.
FESCO Technical Overview
FESCO has divided its operation teams into circles for better productivity and instant resolution of issues related to electricity distribution, load management, infrastructure improvements, and reliable supply of electricity to its consumers. Fesco has
- 4 Circles
- 21 Divisions
- 118 Sub-Divsions.
The circle is headed by the Chief Engineer (CE), the Division is headed by the Executive Engineer (XEN), and the sub-division is headed by the Sub-Divisional Officer (SDO).
FESCO Billing:
FESCO billed its consumers based on units consumed per month. The reading of the meter is done batch-wise the first two letters of your reference numbers show your batch number. After reading the meter Fesco creates your bill and updates it on the portal. Every batch has a different bill due date and meter reading date. To find your batch and meter reading date please visit Fesco.
How to Check Fesco Bill Online & Download?
Fesco customers can check their bills online using a 14-digit reference No or customer ID. Following are the steps to check your Fesco online bill.
- Visit Printebill, locate the Fesco Online bill, and click it.
- On the newly opened page enter your Reference No/Customer ID. (Note: Checking your bill with the reference number please check on your old bill, if you do not have the reference number or customer ID please contact Fesco or call 118.)
- After clicking the search button a preview of your Fesco web bill will be generated. You can check your bill due date and bill amount here.
- Click the print button to save your bill as PDF or take a printout for record purposes.
What to do If Found Error in the Bill?
If you find any error in your bill directly contact Fesco helpline or call 118. Also, you can visit your nearest Fesco office. Fesco has created a specific billing section in every sub-division to resolve the billing issues of consumers. Here is a detailed step-by-step guide on how to resolve your billing error.
- Visit the nearest Fesco sub-division or revenue office.
- Write an application for the rectification of the bill.
- Attach a copy of your bill along with the evidence commonly meter reading image.
- SDO or Revenue Officer will verify and rectify your bill.
Fesco SMS and Email Bill Service:
Fesco is working hard to provide better services regarding billing and for this purpose, they have started SMS and email bill service. You will receive your monthly Fesco electricity bill via SMS and Email. Visit the Fesco official website and fill out the form to activate the bill via SMS and email. Receive your Fesco Wapda bill on your mobile to avoid paying a fine for paying the bill after the due date.
Understanding the FESCO Electricity Bill
It is essential to understand Fesco’s electricity bill, as it contains a significant amount of information. Below are the details that are provided on the Fesco electric bill.
Customer Information:
- Name: The Name of the person or business on which the electricity connection of Fesco is installed.
- Address: The physical address where the Fesco connection is installed.
- Reference Number: The unique 14-digit number, used for billing, complaints, and queries.
- Customer ID: The unique 10-digit number that identifies the user and is used as an alternative to the reference number.
Connection Info and Meter Details:
- Connection Load: The sanctioned load of the connection in KWh.
- Connection Division: Specifies the region where the connection is installed.
- Connection Sub-Division: Specifies the locality where the connection is installed.
- Connection Feeder: Specifies the electricity line from where the connection is getting electricity.
- Meter Number: The Unique meter number of the connection.
- Meter Reading Date: Specify the date when the reading was recorded for transparency.
Billing Details:
- Previous Reading: The reading at the start of the billing cycle.
- Current Reading: The reading at the end of the billing cycle.
- Unit Consumed: The difference between current and previous readings are number of units in KWh consumed in the billing cycle.
- Billing Month: The month for which the bill was generated.
- Bill Issue Date: The date when the bill was issued.
- Bill Due Date: The date when the bill can be paid without late payment surcharges.
- Billing History: The last 12 months customers’ bills, bill payments, and units consumed history.
Payment and Charges:
- Total amount: Total cost of electricity units consumed with category tariffs.
- Arrears: The amount remaining from the previous bill (if any).
- Net Payable Amount: Total amount of bill payable before the due date including taxes and charges.
- Net Payable Amount After Due Date: Net payable amount after the due date including late payment surcharge.
- Taxes Breakdown:
- GST: The tax imposed by the government on the sale of electricity.
- Electricity Duty: The Punjab Government tax is to be paid by the customers.
- FPA: The variable cost of fuel for electricity generation. Nepra provides this every month.
- TV Fee: A fee charged for the support of state-run television.
- FC Surcharge: Financing Cost Surcharge for debt payment of electricity generation.
Taxes in Fesco Faisalabad Electric Supply
There are many fees and Taxes in the Fesco electricity bill which is imposed by the Federal and Provincial Governments and collected by Fesco in the bill. Taxes which are collected by Fesco via the Fesco Electricity Bill are
- GST: General sales tax which is currently 17% of the total bill amount.
- Income Tax: Income Tax is imposed on electricity used and tariff category.
- TV Fee: A Rs. 35 fee is collected to support state-run television.
- Electricity Duty: A provincial duty imposed on electricity bill
- FC Surcharge: A tax which is imposed to pay the debt of installing power generation plants
- Fuel Price Adjustment (FPA) Tax: charges to be paid on the cost producing of electricity through fossil fuels.
If you want to learn more about the taxes on electricity bills view our article.
FESCO Tariff Rates
Residential or Domestic Tariffs:
Protected Consumers:
Here is the rate for domestically protected consumers who do not use electricity more than 200 units. They get a subsidy from the government for minimum usage of electricity.
Consumption Slab in KWh | Charges (Rs/KWh) |
---|---|
1-100 | 11.69 |
101-200 | 14.16 |
Non-Protected Consumers:
Here is a detailed tariff structure for Domestic Non-Protected consumers. They get no subsidy from the government.
Consumption Slab in KWh | Charges (Rs/KWh) |
---|---|
1-100 | 23.59 |
101-200 | 30.07 |
201-300 | 34.26 |
301-400 | 39.15 |
401-500 | 41.36 |
501-600 | 42.78 |
601-700 | 43.92 |
700 and above | 48.84 |
Commercial Consumers Tariffs:
Below are the latest structure tariffs for commercial consumers
Load Category | Charges (Rs/KWh) |
---|---|
up to 5 KWh load | 38.59 |
Above 5 KWh load | 40.91 |
Industrial Consumers Tariffs:
Load Category | Charges (Rs/KWh) |
---|---|
Up To 25 kW | 31.95 |
Exceeding 25-500 kW | 31.88 |
Agriculture Consumer Tariffs:
Category | Charges (Rs/KWh) |
---|---|
Agriculture | 30.06 |
Special Tariffs:
The special meters where the peak hours and non-peak hours are collected and on their basis customer are charged.
Category | Charges (Rs/KWh) |
---|---|
Time Of Use (ToU) | 26.88-30.00 |
Note: These rates are subject to the change in electricity generation cost and are determined by NEPRA. To Know more about the charges for electricity visit the official NEPRA website.
Fesco Peak Hours:
Time of Use (TOU) which measures the usage of electricity at different times. For these meters, Fesco provides variable rates for peak and non-peak hours which helps users to reduce their bills. In peak hours, when the electricity demand is high the charges are also high and when the demand is low the charges are also low. Below are the Peak hours per season are given.
Season | Peak Hours | Non-Peak Hours |
---|---|---|
December to February | 5 pm to 9 pm | Remaining hours |
March to May | 6 pm to 10 pm | Remaining hours |
June to August | 7 pm to 11 pm | Remaining hours |
September to November | 6 pm to 10 pm | Remaining hours |
How to Reduce Your Electricity Bill
Follow these guidelines to reduce your electricity bill.
- Unplug devices when not in use.
- Replace traditional lights with energy-efficient LEDs.
- Minimize the usage of electricity in Peak hours.
- Limit the usage of high electricity-consuming appliances such as Air Conditioners, Refrigerators, and Motor Pumps.
- Install a thermostat to adjust the temperature at room temperature.
- Install Solar panels as they reduce the bill drastically.
- Ensure the use of high-quality wiring.
- Install Time of Use (TOU) and Time of the Day (TOD) meters to manage electricity usage.
FESCO Bill Estimator Online
The consumers of Fesco can calculate their estimates by entering their consumed units in the billing cycle. To calculate your Fesco online bill use the Fesco bill Calculator. Here is the detailed process of how to calculate your Fesco estimated bill.
- Select the category you want to calculate the estimated bill (Residential or commercial).
- Enter the number of consumed units in the billing cycle.
- For residential connection check the box if you have consumed less than 200 units in the last 6 months.
- Click the calculate button to see your estimated bill.
Note: The estimated bill can be different from your actual bill due to some variable taxes like FPA. The image of the calculator is given below.
Fesco Bill Due Date Extension Request
To get an extension of the Fesco electricity bill due date, follow the step by step to get the due date extended.
- Visit the nearest sub-division office.
- Write an application and provide details on why you need an extension on the due date.
- Attach a copy of the Fesco electric bill.
- The SDO can extend the due date up to 3 days and with a limit of bill amount.
Methods to Pay FESCO Duplicate Bill:
There are two methods to pay your Fesco Wapda bill. One is the offline method and the second is the online method.
Offline methods:
Offline methods are the traditional methods where you go to the bank or post office and wait for hours in line to pay the electric bill. After taking a printout of the bill you go to any bank branch to pay your bill. With this method, Fesco has allowed consumers to pay their bills in the shop of EasyPaisa and Jazz along with Nadra E-Sahulat shops where you can pay your bill without standing in line for hours.
Online Methods:
In online methods, Fesco electricity users pay their bills online using the bank’s official website or apps. Pay your bill using your reference no and the amount will be deducted from your bank account. The easiest method is introduced by EasyPaisa and JazzCash where it is not necessary to have an account, download the app create your account deposit the money in your account from any nearby EasyPaisa or JazzCash shop, and pay your bill online.
How to Pay Fesco Electricity Bill through Mobile App Bank, EasyPaisa & JazzCash
- Open EasyPaisa or JazzCash App
- Click on the Bill payment.
- Select Electricity bill.
- After that choose Fesco from the Electricity bill Companies.
- Enter the reference number and check your bill amount and due date.
- Click on the pay button to pay your bill online.
The payments with EasyPasia and JazzCash are secure. The below video guides you on how you can pay Fesco bills online with EasyPaisa.
CNIC Number Registration of FESCO Consumers
Fesco allows consumers to update their connection data. To ensure accurate data Fesco users can register their CNIC online at MNR PITC. This allows users of Fesco Electricity to update their reference number, mobile number, owner name, and address. You will get many services of Fesco like SMS bill alerts, Load shedding schedules, Online complaint & tracking, and online modification of the connection information.
How to Check Load Shedding Schedule
- Visit the CCMS website.
- Click on Search by Feeder.
- Enter your reference number to see the load-shedding schedule on your feeder. The OFF in front of time means this time the feeder will remain off.
- You can also search by city, grid station, and feeder. Click on the Search by city and proceed with the respective details.
Register and Track Complaints Online
- Visit the CCMS website Complaint Page.
- Verify you are a registered consumer of Fesco by entering a Reference number or mobile number and clicking the search button.
- Your information will show if you are a registered consumer.
- Enter the complaint detail and type of complaint.
- Submit the complaint by clicking the register complaint button.
- You can track your complaint by selecting the “Track by Reference number” or Track by ticket number.
- Enter the reference number or ticket number to check the status of your complaint.
Your complaint will be acknowledged within 24 hours and resolved within 14 days.
How to Apply for FESCO new connection:
Visit the Electricity New Connection System (ENC) website.
- Click on the apply button.
- Fill out the form.
- Upload the required documents. The required documents are
- CNIC Copy of the applicant.
- CNIC copy of the witness.
- Proof of Land or house ownership.
- Neighbour electricity bill copy.
- Wiring Test Report.
- Accept the terms and conditions and click the submit button.
To learn more detailed process visit our how to apply for a new connection.
Fesco Helpline:
For any query or complaint regarding Fesco services always use the helpline.
Note: These numbers can be changed for confirmation please visit Fesco’s official website.
Customer Help Center | Phone & Address |
---|---|
For Complaint Helpline | 118 or UAN # 080066554 |
Tel # | +92- 41- 9220184-9220229 |
Fax # | +92 – 41- 9220233 |
Address | Faisalabad Electric Supply Company, West Canal Road, Abdullah Pur, Faisalabad, Pakistan |
FAQ:
How do I check my Fesco duplicate bill online?
- Visit printebill.com, look for the Fesco bill on the menu, and click on it
- On the new page enter your Reference Number and click search
- Check the print button to save the bill as a PDF and attach a printer to take the print.
What is the Fesco detection bill?
Fesco detection bill is when the meter is faulty due to a technical and mechanical issue and slowness is detected in the meter then the detection bill is charged to customers. The detection bill is charged on the average last 6-months units consumed pattern.
What is FPA in the Fesco electricity bill?
FPA is fuel price adjustment charges calculated based on the price fluctuation of POL. Because electricity is generated from the crude oil in Pakistan. It is given by NEPRA.
How to check the old Fesco bill online?
Currently, there is no way to check your old bill. But on your new bill, the last 12-month billing history is provided where you can see units consumed, bill amount, and bill payment. To check your Fesco Bill follow the step-by-step guide.
- Visit ptintebill.com and click Fesco Bill on the menu.
- Enter the reference number or customer ID.
- Click on the search button to view your Fesco duplicate bill.
- There you can see a clear last 12-month history organized in the table. There you can see units consumed, bill amount, and bill payment for the specific month.
Final Words:
Fesco electricity users can now check their bills online from anywhere in the world & also can pay their bills through any channels. You just need to know your reference no or customer ID to check your duplicate Fesco electricity bill. We are providing you with the easiest possible way to check your bill using our user-friendly tool. Bookmark the website for next month’s free Fesco online bill check.